HICA at Home in Grimsby is one of 3 lead providers within North East Lincolnshire. We currently deliver approximately 2800 hours of community-based care per week in our geographical areas. These are Five ways, Cleethorpes, Humberston and New Waltham, covering all aspects of personal care, medication administration, shopping, domestic and sitter service.
We deliver one-to-one support services and also support HICA Care homes with services.
We have approximately 140 care support workers, 4 care supervisors, 4 care coordinators, 3 administrators, a trainer and a Quality Assurance Officer who all work tirelessly to ensure that we are delivering a quality, outcomes-based service to all of our service users.
Service user quotes from the CQC Report
“The carers are good hearted and have a good sense of humour; they are good company. They look after me very well. We can have a good
conversation and they get on very well with my family”.
“Very caring, lovely staff”.
“When they come, they are positive and upbeat, it makes such a difference. It lights up my day, I can tell you”.
“My carer can’t do enough for me, and it’s the little things that make the difference, like checking if I want my hot water bottle filling. Yes, the staff are most definitely caring and kind”.
“When my carer visits, I feel I have a friend coming in”.
“The staff respect me and they also respect my home.”
Manager - Jo Walker
Tel 01472 811 818